Frequently asked questions

Is it free to sign up?

Yes its free to sign up. You only pay £10 if you want to publish your campaign once you are happy with it. Or you can pay £9 for a monthly subscription.

What payment methods do you accept?

We accept all major credit cards through our secure payment processor, Stripe.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time from your dashboard. You'll maintain access until the end of your billing period.

What happens to my campaigns if I downgrade?

If you have more campaigns than your new plan allows, you'll need to delete campaigns before downgrading. Existing campaigns will continue to work, but you won't be able to create new ones until you're below your plan limit.

How do I collect my funds?

All funds are paid directly to you via Stripe Connect once you have a verified account. We do not store or hold onto any donations, this is all handled in Stripe.

Do you charge any fees on donations?

No, but Stripe charges standard payment processing fees.