Find payment records and understand tax questions

Organisers can open Payments for a campaign from the dashboard. Use the connected Stripe account for transaction details, receipts, refunds and payouts. GoodGrid platform billing is separate from campaign sponsorship payments.

If a supporter needs a receipt, ask the organiser to locate the payment in Stripe and check the receipt options. Email receipt delivery depends on Stripe settings and the details provided; do not assume every payment sends one automatically.

GoodGrid does not verify that a campaign or sponsorship qualifies for charitable tax relief. Eligibility depends on the organiser, payment and applicable law. Do not describe all sponsorships as tax-deductible donations.

GoodGrid does not collect Gift Aid declarations or submit Gift Aid claims for campaigns. If you are an eligible organisation, ask a qualified adviser about your own obligations and any separate arrangements. Optional tips to GoodGrid are not eligible for Gift Aid through GoodGrid.

Keep the relevant payment, fee, refund and payout records. Ask a qualified accountant or tax adviser about reporting, tax relief and receipts in your country. GoodGrid support cannot provide personalised tax advice.